Employee Navigator Videos
New Hire and Open Enrollment Workflows
Open Enrollment
Adding a New Baby
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Drop Coverage Due to Having Other Coverage
Drop Dependent
Registration Process / Resetting Passwords / Access System
Reviewing Coverage / Accessing Documents / Updating Profile
The videos below are designed to provide employees a brief overview of different enrollment workflows in Employee Navigator. The specific enrollment workflow, benefits offered, and cost displayed will vary depending on your employer’s benefits package. Please reach out to the Customer Care team if you require assistance.
Customer Care
Available: Monday - Friday, 8am - 5pm PST
Phone: 800-814-1862
Email: customercare@keenan.com
Available: Monday - Friday, 8am - 5pm PST
Phone: 800-814-1862
Email: customercare@keenan.com
New Hire Open Enrollment Window
Processing Qualified Life Events
General System Use